Terms and conditions

By using this website and placing an order with Nuvel Premium Tissues, you agree to these terms. The site is operated by Panels Ltd in Accra, Ghana. If you do not agree, please do not use the site.

You may browse, create a dummy account, and place demo orders for personal or business buying of Nuvel products. You may not misuse the site, copy our content without permission, or try to access systems you are not meant to use.

Product names, images, and descriptions are shown for shopping. Prices are in Ghana cedis (GHS). We may correct errors and update information at any time. This storefront is a demonstration: checkout does not take real payment.

When you place an order we confirm it on screen. Delivery is described as 2–3 business days across Ghana for this demo. Real fulfilment, fees, and timelines would be confirmed at checkout on a live store.

If a pack arrived damaged or was not what you ordered, contact us and we will help with a replacement or refund on a live store. Unopened products in original packing are easiest to take back.

We take care to show accurate information. We are not liable for loss that comes from using the site beyond what Ghanaian law requires. Nothing in these terms limits rights you have as a consumer in Ghana.

These terms are governed by the laws of Ghana. Disputes will be handled in the courts of Ghana, unless a mandatory consumer rule says otherwise.

Panels Ltd, 47 Chantan St, Lapaz-Accra. Phone +233 50 501 0100. Email nana@panels.com.gh. See also our Privacy policy and Cookie policy.